Xero offers free and unlimited 24 7 customer support as part of your subscription

There, you’ll find helpful articles, online learning resources, and community discussions. Just let us know the preferred time to call and which country you’re in. GetHuman builds free tools and shares information to help customers of companies like Xero. It’s not always clear what is the best way to talk to Xero representatives, so we started compiling this information built from suggestions from the customer community. You came here to see Xero’s phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Xero agent. The company’s online https://www.colourwheelhomecenter.ca/topside-entry-accounting-archives/ support is available 24 hours a day, 7 days a week.

It knows what page you’re on in the product and uses machine learning to tell what other customers commonly need help with in that exact spot – and what support articles they found useful. There’s no charge for the support provided by the Xero support team, whether it’s online or over the phone. With Xero you get free online support 24/7 from our customer support team. Just go to Xero Central and, if the support articles don’t answer your question, you can get in touch with your details and ask us to phone you. You told us how important it was to know when to expect a response from our customer experience team, so we provide a real-time estimate of when we’ll be able to get back to you.

How to get help from the Xero support team We do call customers when it helps, but we first make sure that the right person is dealing with your question, and they have all the necessary information. You can provide your phone number, or we’ll ask for it if talking to you direct will help. You can then go to the support centre, Xero Central, to raise a case with the support team. If the suggested articles don’t provide the information you’re looking for, you can still contact Xero Support.

You will find yourself looking at stale data most of the time with no recourse other than to load the web version on your desktop. I ask support and I get a template response. Other than that, Xero themselves have said on their web site that they have no plans to support iOS 11 features.

Find out more about getting support at Xero Central. This is where key operations and customer relations take place, namely at both global and regional levels. Follow the “Contact Xero support” hyperlink at the bottom of any article. Instead, the company providing online accounting software, ensures effective assistance through its online channels. If you are still unable to resolve your query with the resources provided, scroll to the bottom of the page and click on the “I still need help” button.

Media enquiries

They have no support for iOS 11, except that the app will load. The application features only minimal functionality, and worst yet, they don’t even support file upload for receipts. Discover which options are the fastest to get your customer service issues resolved. But anyone or any website claiming to be the official Xero support channel and charging for support is acting fraudulently.

What Is The Xero Phone Number?

If you need support with any of Xero’s business or practice products, we’re here to help.
You can also leave your phone number and request a call back, specifying the preferred time and your location.
You can also see an expected response time, who’s looking after your case and where it’s at.
For all media enquiries, please connect with our media team.
If you can’t find answers online, we can call you if you contact us.
If you’re used to emailing us when you need help, you will now receive a reply asking you to log in with your Xero credentials and raise a case in Xero Central.

GetHuman does not provide call center services or customer support operations for Xero. If you’ve got questions about how Xero can help your business, first, start a free https://poroshmonisaree.com/2025/12/12/retail-inventory-method-guide-how-to-calculate/ trial to get a Xero login. When you’re looking for answers, start by searching the support articles in Xero Central. Xero support provides free and unlimited online support as part of your Xero subscription.

Don’t call any Xero support phone number you see

With this invite, you give Xero support access to your practice organisation only. You can also choose to invite Xero support into your practice organisation. Then, when your question has a reply, its status changes ‘specialist has replied’.

If you still have questions, use https://www.lawmill.com/fraud-triangle-a-practical-guide-for-internal/ the Contact Xero Support button at the bottom of any article to raise a case. There’s no charge for Xero support no matter how often you contact us. For all media enquiries, please connect with our media team. Access Xero features for 30 days, then decide which plan best suits your business.

Xero does not provide direct phone communication for general customer service. In this guide, we will be showing you how you can contact Xero Support directly and get your questions answered by the Xero team. We’re listening At Xero, small businesses aren’t just customers — they’re who we champion. Book a call with our support team You can then go to the support center, Xero Central, to raise a case with the support team.

We don’t offer inbound phone support so we don’t have a telephone number you can call, but we do make calls to help you when needed. If a website claims to be the Xero support site and offers phone support at a cost, it’s not the official Xero site and is a scam. It also allows us to keep improving the support we offer in Xero Central – so you can continue to count on a great experience and excellent customer service from Xero. You can also see which support specialist is looking after your enquiry – along with their photo and a few details about them so you know who you’re talking to.

We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Xero customers like yourself. We don’t know a phone number for Xero, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. Common reasons that people try to call Xero customer support department include and other customer service issues. Over the last 18 months, 58,727 customers like you have come in search of a phone number for Xero and helped us confirm they don’t have one. Xero provides comprehensive online support via the official company website.

Additionally, your accountant or bookkeeper may also assist you with Xero-related questions as part of their services. Any number found online claiming to be Xero’s official support line is a scam and may try to charge you for assistance. You can also leave your phone number and request a call back, specifying the preferred time and your location. If you still have questions, click the ‘Get in Touch’ button at the bottom of any article, and Xero will get back to you via email as soon as possible.

These support articles are updated and optimised every day by our team of professional writers, and we add new articles for new product features or ‘trending’ issues. Xero Central uses smart technology to learn whether you’re a small business customer or an accountant or bookkeeper, what you’ve searched for before, and what customers similar to you have searched for. Please note that Xero does not have a publicly listed customer support phone number. When you need assistance, start by searching the support articles in Xero Central. Xero doesn’t have a support phone number and doesn’t charge customers for support. Then, if you still have questions, click the ‘Get in Touch’ button at the bottom of any support article and we’ll get back to you as soon as we can by email.

Instead, the company providing online accounting software, ensures effective assistance through its online channels.
You can then go to the support center, Xero Central, to raise a case with the support team.
When you have a question about Xero, the first place to head to is Xero Central.
Follow the “Contact Xero support” hyperlink at the bottom of any article.
Xero support provides free and unlimited online support as part of your Xero subscription.
For all media inquiries, please connect with our media team.
If you wish to browse articles for instant solutions, follow “Ask a question”.

Xero Accounting Customer Service ?

You are also able to look back on your conversations with our support team, and share information with other users from the organisation contact xero support linked to the case. If you still have unanswered questions about Xero support, read this article on Xero Central. If the support articles don’t have the information you need, scroll to the bottom of the article and you’ll find the option to contact Xero support. To get started with support for any of Xero’s business or practice products, your first stop should be Xero Central. The first port of call for getting support with any of Xero’s business or practice products is Xero Central, where you’ll find online help, online learning, and discussions. Xero provides free and unlimited online support, 24 hours a day, seven days a week, as part of your Xero subscription.

You can also get help by clicking the question mark in the top right corner inside Xero. When you have a question about Xero, the first place to head to is Xero Central. Here’s how you can get the help you need and get back to what you love – running your business. Xero Central is our one-stop-shop for getting the support you need. We know that when you have a question about Xero, you want a helpful answer quickly so that you can get back to work. If you can’t find answers online, we can call you if you contact us.

When you sign up for a Xero plan, you are eligible for free, unlimited support 24/7 from Xero. Sukhinder and her team personally review these messages. For all media inquiries, please connect with our media team. To request a change to your candidate data we may retain as part of your application process, please email Contact us and we’ll reply shortly. Got a question about signing up, using our product, careers, or a general enquiry?

Have questions about career opportunities? If you wish to browse articles for instant solutions, follow “Ask a question”. If something’s not right and you haven’t been able to resolve it through our support channels, reach out directly to Join our team of energised, forward-thinkers who are helping clients supercharge their business globally. Just let us know the preferred time to call and where you’re located. You can provide your phone number and ask us to contact you if needed.