Using Performance Data to Revolutionize the Management of Cook County Government, Part 3: The Future
Starting at the end of Fiscal Year 2012 and continuing into Fiscal Year 2013, the Cook County STAR program will further engage with agencies to support the use of performance data as a management tool. The effort will include facilitating internal goal-setting discussions within agencies and departments, as well as training and regular monitoring.
Using Performance Data to Revolutionize the Management of Cook County Government, Part 2: Current State
Each quarter, Cook County officials in the Public Safety, Property Tax, Economic Development, and Healthcare areas submit performance management data and hold meetings to review their progress. The data from the officials is combined with the data from the Offices Under the President and published in a quarterly STAR Report.
Using Performance Data to Revolutionize the Management of Cook County Government, Part 1: An Introduction
Cook County’s “Set Targets, Achieve Results” (STAR) Performance Management program strives to measure, report and manage performance to promote Cook County Board President Toni Preckwinkle’s four goals: fiscal responsibility, innovative leadership, transparency and accountability, and improved services.